Effective Date: 01/01/26
Last Updated: 23/09/26
Welcome to Dentopass.
This Privacy Policy explains how Dentopass LLC (“Dentopass,” “the Company,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects information provided through our international dental patient coordination services. By using Dentopass services, submitting information through our forms, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.
Dentopass is operated by:
Company Name: Dentopass LLC, a limited liability company organized under the laws of the State of Wyoming, United States of America
Email: support@dentopass.com
Website: www.dentopass.com
If you do not agree with this Privacy Policy, please do not use Dentopass services or submit information through our forms.
Dentopass is a patient coordination service that helps international patients connect with independently owned and operated dental clinics in Mexico (“Partner Clinics”).
Dentopass is not a dental clinic, healthcare provider, medical practice, insurance company, or travel agency. Dentopass does not provide dental treatment, medical advice, diagnoses, second opinions, or healthcare services of any kind. All clinical decisions, diagnoses, and treatment recommendations are made exclusively by the treating Partner Clinic and its licensed dental professionals, following an in-person clinical examination.
Regarding HIPAA. Dentopass is not a healthcare provider, health plan, or healthcare clearinghouse, and does not transmit health information in connection with insurance claims or billing transactions. Based on these facts, Dentopass does not consider itself a “covered entity” under the U.S. Health Insurance Portability and Accountability Act (HIPAA). Regardless of this classification, Dentopass takes reasonable, good-faith measures to protect health-related information consistent with the principles described in this Policy.
Dentopass does not collect personal information directly through its website. All information is voluntarily submitted by users through secure third-party forms provided by Fillout (“Fillout Forms”). Dentopass collects two general categories of information: information submitted by patients, and information submitted by Partner Clinics.
Contact Information
Treatment Information
Health-Related Information
Satisfaction Surveys
Following treatment, patients may voluntarily provide reviews, testimonials, ratings, feedback, and photographs.
Dental clinics that apply to join, or that participate in, the Dentopass network voluntarily submit information through Fillout Forms, which may include:
Dentopass independently reviews publicly available information (such as online reputation, credentials, and patient reviews) about prospective Partner Clinics before extending an invitation to join the network. This independent review process is separate from, and in addition to, the information a clinic submits directly to Dentopass.
Information is collected through:
Dentopass does not operate patient portals, user accounts, or online dashboards.
Information is used solely for purposes related to patient and clinic coordination services. These purposes include:
Dentopass does not sell personal information. Dentopass does not use patient information for advertising or marketing campaigns. Dentopass does not send newsletters or unsolicited promotional communications.
Dentopass may share information only with the categories of recipients described below. In the preceding twelve (12) months, Dentopass has disclosed personal information to the following categories of recipients for the business purposes described in this Policy:
Partner Clinics (Category: Service Providers)
Information may be shared with Partner Clinics participating in the Dentopass network for purposes including treatment evaluations, treatment estimates, appointment coordination, and patient communication. Prior to a patient’s in-person arrival at a clinic, patient information is shared using an internal reference code rather than the patient’s full name, consistent with Dentopass’s internal privacy procedures.
Patient Coordinators (Category: Independent Contractors)
Patient Coordinators are independent contractors, not employees of Dentopass. They may access information as necessary to provide coordination services and communicate with patients and Partner Clinics, and are contractually bound to confidentiality and data-handling obligations.
Service Providers (Category: Technology Vendors)
Dentopass uses Fillout as its form collection and data management platform, described further in Section 8.
Legal and Regulatory Authorities (Category: Legal Compliance)
Dentopass may disclose information if required by applicable law, court order, government authority, tax authority, or other legal process.
Dentopass does not sell, rent, or trade personal information to third parties.
By submitting information through Dentopass, you authorize Dentopass to share your information, including health-related information, radiographs, photographs, treatment inquiries, and other submitted materials, with Partner Clinics and Patient Coordinators as necessary to provide coordination services. You acknowledge that this sharing is necessary for Dentopass to perform its coordination functions, and that Dentopass has no control over the clinical use of this information once received by a Partner Clinic acting in its independent professional capacity.
Dentopass utilizes Fillout as its primary form collection and data management platform. Information submitted through Dentopass forms is collected and stored through Fillout. Dentopass does not maintain proprietary databases or servers containing patient or clinic information.
Fillout operates under its own terms, privacy practices, and security measures, independent of Dentopass. Users are encouraged to review Fillout’s privacy documentation separately.
If Dentopass adopts additional third-party service providers in the future (including but not limited to payment processing, banking, or communication platforms), this Policy will be updated to reflect those relationships.
General Information. Contact and treatment-related information submitted through Fillout is retained for up to one (1) year from the date of submission. After this period, such information is permanently deleted from the Fillout system in accordance with Dentopass’s data retention practices, unless a longer retention period is required under Section 9.1 below.
9.1 Financial and Administrative Records. Notwithstanding the general retention period above, Dentopass retains financial, contractual, tax-related, and administrative records including but not limited to commission records, invoices, and Organizer/Beneficial Owner documentation for the period required under applicable U.S. federal tax law and Wyoming state law, which may extend up to seven (7) years or longer where required.
9.2 Legal Holds. Dentopass may retain information beyond the periods described above where required by applicable law, in connection with a legal dispute, or for other legitimate business purposes.
Once information has been shared with a Partner Clinic, that clinic becomes independently responsible for its own collection, storage, retention, protection, and use of such information under its own policies and applicable laws, including any laws governing the confidentiality of medical records in Mexico.
Dentopass is not responsible for the privacy practices, security procedures, or data retention policies of Partner Clinics. Patients are encouraged to review the privacy practices of any clinic they choose to engage with directly.
Patients may voluntarily provide reviews, testimonials, ratings, photographs, and feedback. Only content for which appropriate consent has been provided may be published by Dentopass.
Published content may appear on:
Published information may include:
Dentopass will never intentionally publish:
Users may request removal of published testimonials, reviews, or photographs by contacting: support@dentopass.com
Dentopass serves international patients from various countries. By using Dentopass services, you understand that information may be processed, stored, and transferred across international borders, including between the United States and Mexico, and may be accessed by Dentopass personnel, Patient Coordinators, and Partner Clinics located in Mexico.
Where applicable, Dentopass seeks to follow internationally recognized privacy principles regarding transparency, security, and responsible handling of personal information, regardless of the jurisdiction in which the information is processed.
Where applicable under the General Data Protection Regulation (GDPR) or the UK GDPR, users may have the following rights:
Requests may be submitted to: support@dentopass.com
Dentopass will respond to verified requests within the timeframes required by applicable law. Certain requests may be limited by legal, contractual, or operational requirements, including the need to retain financial records as described in Section 9.1.
Where applicable under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents may have the following rights:
The categories of personal information disclosed to service providers and contractors in the preceding twelve (12) months are described in Section 6 of this Policy.
Requests may be submitted to: support@dentopass.com
Dentopass does not sell personal information.
Dentopass services are intended primarily for adults.
Individuals under the age of eighteen (18) may only use Dentopass services, or have information submitted on their behalf, with the direct involvement, review, and consent of a parent, legal guardian, or authorized representative, who must submit and manage all related communications and forms.
Dentopass does not knowingly collect information directly from minors without such involvement. If Dentopass becomes aware that information has been submitted by a minor without appropriate parental or guardian consent, Dentopass will take reasonable steps to delete that information.
Dentopass takes reasonable measures to protect information from unauthorized access, disclosure, alteration, or misuse, including reliance on the security measures maintained by Fillout as described in Section 8.
However, no system, platform, transmission method, or storage solution can guarantee absolute security. Dentopass cannot guarantee the security of information transmitted electronically, and disclaims liability for unauthorized access resulting from circumstances beyond its reasonable control.
As of the Effective Date of this Policy, Dentopass does not use:
If such technologies are introduced in the future, this Privacy Policy will be updated accordingly prior to their implementation, and, where required by applicable law, appropriate consent mechanisms will be put in place before such technologies are activated.
Dentopass may modify this Privacy Policy at any time. Changes become effective upon posting the updated version on the website. The “Last Updated” date at the top of this Policy will indicate when revisions were made. Continued use of Dentopass services after changes are posted constitutes acceptance of the revised Privacy Policy. Dentopass will review and, where necessary, update this Policy at least once every twelve (12) months.
Questions regarding this Privacy Policy, or requests to exercise any rights described herein, may be directed to:
Company: Dentopass LLC
Email: supoprt@dentopass.com
Website: www.dentopass.com
By using Dentopass services, you acknowledge that:
END OF PRIVACY POLIC